Who WE ARE

Suggested text: Our website address is: https://casenllc.com.

CASEN, LLC (CASEN, “us,” “we,” or “our”) thanks you for visiting the online resources we publish. We use the words “you” and “your” to mean you and other visitors to our online resources who are, in all cases, over the age of 13. Our privacy policy (“this policy,” “this privacy policy,” and “our policy”) informs you about from whom and the types of personal information we collect, how we use it, who we share it with and why, and what we do to try to protect it.

Online resources mean the website, online courses and other internet features we own that allow you to interact with our website and our online products, services and courses that we create and distribute to our customers.

WHO WE COLLECT PERSONAL INFORMATION FROM

We may collect personal information from the following groups of data subjects: visitors to and users of our online resources, including customers who purchase our products and services, including our courses.

Personal information generally means information that can be used to identify you or that can be easily linked to you (for example, your name, address, telephone number, e-mail address, social security number and date of birth). The privacy laws in some jurisdictions include unique elements in what they consider to be the personal information of the consumers or data subjects they protect. If those laws apply to us, as in the case of the California Consumer Privacy Act (“CCPA”), our use of the phrase “personal information” includes the unique elements required by such laws.

This policy addresses our processing and sharing of personal information collected from visitors to and users of our online resources, including customers who purchase our products and services, including our courses.

WHAT WE COLLECT

There are two types of information that we obtain from you online and then store and use: (i) non-personal information that is collected automatically from each visitor, such as your device operating system; and (ii) personal information that you voluntarily provide to us or that is collected automatically.

By using our online resources or purchasing our products or services, including our courses, you are signifying to us that you agree with this section of our privacy policy and that we may use and disclose your information as described herein.

Voluntarily Submitted Information.

If you participate in certain activities via our online resources, including our courses, you may be asked to provide us with information about yourself. The types of personal information we collect in those situations include identifiers (such as your name, e-mail address, physical address, and phone number) and financial account information (such as your credit card information). We do not sell, rent, or trade voluntarily submitted personal information with third parties.

If you do not want us to collect this type of personal information, please do not provide your personal information. This means you should not participate in the activities on our online resources, including our courses, that request or require personal information, and you may want to communicate with us by phone or regular mail instead. Participation is strictly your choice. Not participating may limit your ability to take full advantage of the online resources, including our courses, but it will not affect your ability to access certain information available to the general public on our website.

Some of the ways you voluntarily give us your personal information and how we use it:

E-mails and Online Forms – When you send us an e-mail or fill out an online form, such as to contact us, your e-mail address and any other personal information (e.g., home address or phone number) that may be in the content of your message or attached to it, are retained by us and used to respond back directly to you and to process your request. Depending on the personal information provided, communications from us may be in the form of e-mails, telephone calls, and/or text messages. We may also send you information about any of our products or services, including our courses, which we think may be of interest to you.

Registering for an Account – When you register for an account or you register your child for a sub-account, you submit personal information to us such as your name and e-mail address (or your child’s name and e-mail address) which we then retain. We use that information to create and manage your account and, in some cases, establish a password and profile to communicate with you and any sub-accounts you created via e-mail.

Becoming a Subscriber to Our Service – We use any information provided from our customers to fulfil our contractual obligations and provide the products and services, including our courses, purchased by them, to manage their accounts and communicate with them.

Social Media and Community Features – Some of our online resources, including our courses, may offer social media-like community features letting users post messages and comments, and/or upload an image or other files and materials. If you choose to make use of these features, the information you post, including your screen name and any other personal information, will be in the public domain and not covered/protected by this policy.

Automatically Collected Information.

When you visit our online resources, including our courses, basic information is passively collected through your web browser via use of tracking technologies, such as a “cookie” which is a small text file that is downloaded onto your computer or mobile device when you access the online resources, including our courses. It allows us to recognize your computer or mobile device and store some information about your preferences or past actions.

We allow third-party vendors to use cookies or similar technologies to collect information about your browsing activities over time following your use of the site. For example, we may use Google Analytics, a web analytics service provided by Google, Inc. (“Google“). Google Analytics uses cookies to help us analyze how you use the online resources, including our courses, and enhance your experience when you visit the online resources, including our courses. For more information on how Google uses this data, go to www.google.com/policies/privacy/partners/. You can learn more about how to opt out of Google Analytics by going to https://tools.google.com/dlpage/gaoptout.

The internet activity information collected through cookies and other similar means includes such things as: the domain name and IP address from which you accessed our online resources, including our courses; the type of browser and operating system you use; the date and time and length of your visit; the specific page visited, graphics viewed and any documents downloaded; the specific links to other sites you accessed from our online resources, including our courses; and the specific links from other sites you used to access our online resources, including our courses.

Additionally, if you access our online resources, including our courses, from a phone or other mobile device, the mobile services provider may transmit to us uniquely identifiable mobile device information which allows us to then collect mobile phone numbers and associate them with the mobile device identification information. Some mobile phone vendors also operate systems that pinpoint the physical location of devices, and we may receive this information as well if location services are enabled on your device. If you do not want us to collect and use geolocation data, disable location services through your device settings.

Regardless, we use both automatically collected information and mobile device information to compile generic reports about popular pages on our online resources, including our courses, and to see how our customers and followers are accessing our online resources, including our courses. We then use that data to administer the online resources, including our courses, and make them better, make your activities more convenient and efficient and to enhance the functionality of our online resources, including our courses, such as by remembering certain of your information in order to save you time.

We use and retain your personal information in accordance with applicable law and as long as necessary to carry out the purposes described above in accordance with our internal data retention procedures.

User Beware: External Sites, Apps, Links and Social Media.

We may maintain a presence on one or more external social media platforms such as X (fka Twitter), Facebook, YouTube and LinkedIn. We may further allow features of our online resources, including our courses, to connect with, or be viewable from, that external social media presence. Similarly, our online resources, including our courses, may contain links to other websites or apps controlled by third parties.

We are not responsible for either the content on, or the privacy practices of, social media platforms, or any third-party sites or apps to which we link. Those apps, sites and platforms are not controlled by us and therefore have their own privacy policies and terms of use. If you have questions about how those apps, sites and platforms collect and use personal information, you should carefully read their privacy policies and contact them using the information they provide.

WHEN AND WITH WHOM DO WE SHARE PERSONAL INFORMATION

We use non-personal information to administer our online resources, including our courses, to improve them, and to make business decisions about what products and services, including courses, our customers might like.

We use voluntarily provided personal information to respond to your inquiries and provide you with the products and services, including our courses, you have requested, among other uses as further described below. We do not sell or rent your personal information to third-party data vendors or marketing companies.

Legally Compelled Disclosures.

We may disclose your information, including personal information, to government authorities, and to other third parties when compelled to do so by such government authorities, or at our discretion or otherwise as required or permitted by law, including but not limited to responding to court orders and subpoenas.

To Prevent Harm.

We may disclose your information, including personal information, when we have reason to believe that someone is causing injury to or interference with our rights or property, other users of the online resources, including our courses, or anyone else that could be harmed by such activities.

Business Transfer.

If we or any of our affiliates, or substantially all of its or their assets, are acquired by one or more third parties as a result of an acquisition, merger, sale, reorganization, consolidation, or liquidation, personal information may be one of the transferred assets.

YOUR RIGHTS AND OPTIONS

If we are using personal information you provided to us in order to enable us to send you materials, such as newsletters or product alerts via text or e-mail, and you decide you do not want to receive such materials, you may opt out by following the opt-out instructions in the e-mail or other communication (e.g., by responding to the text with “STOP”), or by contacting us using the contact information below. When we receive your request, we will take reasonable steps to remove your name from our distribution lists. It may take a period of time to remove your name from our lists after your request and due to such latency, you may still receive materials for a period of time after you opt out. In addition to opting out, you have the ability to access, amend, and delete your personal information by contacting us using the contact information below.

Some browsers have a “do not track” feature that lets you tell websites that you do not want to have your online activities tracked. At this time, we do not specifically respond to browser “do not track” signals.

CHILDREN’S PRIVACY

Federal law imposes special restrictions and obligations on commercial website operators who direct their operations toward, and collect and use information from, children under the age of 13. We take those age-related requirements very seriously, and consistent with it do not intend for our online resources to be used by children under the age of 13 without first obtaining the consent of such child’s parent or legal guardian. Moreover, we do not knowingly collect personal information from minors under the age of 13, only a parent or legal guardian may provide such information after adhering to our verification process for submitting such information via the online resources, including our courses. If we become aware that anyone under the age of 18 has submitted personal information, without the consent of their parent or guardian, to our online resources, including our courses, we will delete that information and will not use it for any purpose whatsoever. If you believe that someone under the age of 18 has submitted personal information, without the consent of their parent or guardian, to our online resources, including our courses, please contact us at support@CASENLLC.com. We encourage parents and legal guardians to talk with their children about the potential risks of providing personal information over the Internet.

HOW WE PROTECT COLLECTED PERSONAL INFORMATION

We will take all reasonable security precautions to protect your personal information provided to our online resources, including our courses. We cannot, however, guarantee that your information, whether during transmission or while stored on our systems or otherwise in our care, will be free from unauthorized access or that loss, misuse, destruction, or alteration will not occur.

THE CALIFORNIA CONSUMER PRIVACY ACT

When we collect personal information from California residents, we become subject to, and those residents have rights under, the California Consumer Privacy Act or “CCPA.” This section of our policy is used to allow us to fulfill our CCPA obligations and explain your CCPA rights. For purposes of this section, the words “you” and “your” mean only such California residents.

What did we collect from California Residents?

We collect the following categories of personal information: identifiers such as name, address, IP address, and other similar identifiers; personal information described in subdivision (e) of Section 1798.80 (California customer records statute) such as a name, address, telephone number, credit card number; commercial information such as products or services purchased; internet/electronic activity such as browsing history and search history; geolocation data including geographic coordinates/physical location; and audio, video, electronic or other similar information. We may disclose this information for one or more business purposes permitted by the CCPA. We do not sell, and within the last 12 months have not sold, personal information to third parties.

Rights of California Residents

You have the following rights under the CCPA, in summary disclosure, access and delete. It’s important to us that you know that if you exercise these rights, we will not discriminate against you by treating you differently from other California residents who use our website and online resources, including our courses, or purchase our products and services, including our courses, but did not exercise their rights.

You can exercise these rights up to two different times every 12 months. To do so, contact us at support@CASENLLC.com. We may ask you to fill out a request form. The CCPA only allows us to act on your request if we can verify your identity or your authority to make the request so you will also need to follow our instructions for identity verification.

If you make a verifiable request per the above, we will confirm our receipt and respond in the timeframes prescribed by the CCPA.

RIGHTS OF DATA SUBJECTS IN OTHER JURISDICTIONS

In other jurisdictions, with similar data privacy regulations, we may collect from you the categories of personal information already described. We collect, manage and disclose such data in compliance with applicable local law(s). As noted, we do not sell any of your personal information to third parties nor do we use it for automated decision making.

CHANGES TO THIS PRIVACY POLICY

This privacy policy was drafted on April 15, 2024, and is effective as of this date. The English language version of this privacy policy is the controlling version regardless of any translation you may attempt.

We reserve the right to change or update this policy from time to time. Please check our website and online resources periodically for such changes since all information collected is subject to the policy in place at that time.

CONTACTING US

If you have questions about our privacy policy or privacy practices, please contact us via e-mail at:

support@CASENLLC.com
or via mail at:
CASEN, LLC
1210 North Bethlehem Pike
Suite B-8 #1038
North Wales, PA 19454